08 November 2017

Thank you

Hi Rajiv, Just wanted to let you know we all appreciated your help in making our trip possible and a success! Thank you Arlen Hill – Arlen Hill -

25 August 2017

Bistro Tour of Moscow and St. Petersburg

The tour is a shorter trip, but the tour guides made good use of the time to show us lots! St. Petersburg was my favorite out of the two. Definitely need to visit there if you are visiting Russia. Hotels were amazing, more fancy then i have experienced befor. Had a great trip planer, Alex and made sure I had my visa, took care of my flit plans and he was easy to work with and ask questions. Thank you East West Tours!!! I had a great time! – Emilee Pope -

16 August 2017

Great Tour needs some improvements

This tour of two cities was extremely comprehensive and very enlightening. My only issue is with the touring in Moscow The tour of the red square, Kremlin, Armory etc. was entirely too exhausting. The tour was 9 hours long with no break for lunch and the group had to demand a bathroom break. A number of the group including ourselves had to opt out of the Metro and Aviation museum tours because of exhaustion. No one could keep up with the tour guide. The connections between cities and transportation was flawless. I have not seen better. On another note, it appears that many museums are closed on Mondays. We paid for the additional tour to the Tretyakov gallery but were notified before we left it was closed on Mondays.

27 October 2014

They enjoyed their guides

Hi Bobby: have been meaning to send this message to you a couple of weeks agobut have been busy. Mr. and Mrs. Tucker returned from their trip and very extremly pleased with all your arrangements. They enjoyed their guides .Hotels were perfect and just the entire trip was a great experience for them. Thank you for assisting me. If I have any other occasion to book into that are I definitely will stay in touch with you. - Yeti -
27 October 2014

Thank you for one of the best tours

Dear Masha, Thank you for one of the best tours I have ever been fortunate enough to take. Our return to the United States was without problems. You made our visit to St. Petersburg one that I will not forget. You were friendly, knowledgeable and patient! - Daniel Dwyer -
27 October 2014

I was very very impressed with East-West

Alex, I just want you to know that I have traveled extensively since 1959 and have never had a more well planned trip. My husband and I experienced extraordinary care from the tours and guides, to the hotels and the food. It was indeed the trip of a life time and I was very very impressed with East-West. Have a wonderful week in Mexico, you deserve it! - Ginny Duffy -

I wish to thank you for all your help in planning our trip from St. Petersburg to Moscow. All went very well. The train ride was uneventful. We did need some assistance from the concierge at our hotel in St. Petersburg in deciphering the signs in the railroad station. We had her write our the words "departure" and "arrival" in Russian, so we would know what track our train would be leaving.