24 September 2019

St. Petersburg - Venice of the North

This was an excellent tour. Customer service at the hotel, in the restaurant and by our guide and driver was perfection. Our guide is was a professional that gave us all the information and history to aid us in learning and appreciating Russia. Our guide never stopped answering our questions even after long tutorials about history. We will recommend this tour to all our friends.  – David

04 October 2017

Grand Tour of Russia

Hi Maria--Thank you so much for introducing us to St. Petersburg. As we already told Nordic Saga, you are one of the best guides we've ever had. We feel like we really got to know St. Petersburg, its history, culture and people, thanks to you. It was a real privilege for us to get to know you. Best of luck to you and your family. Dan & Judy – Dan and Judy Peterson -

27 October 2014

we thoroughly enjoyed our tour

We want to let you know that we thoroughly enjoyed our tour. The pace, choice of activities, and sites we visited were well planned. The tour guides in Moscow and St. Petersburg were very professional, knowledgeable, prompt, pleasant, and helpful. They looked after us well. The hotels in Moscow and St. Petersburg were great. They were very clean, with good breakfast, and helpful staff. The train ride was very smooth and a great experience. The train was beautiful, clean and the amenities were well planned. Other than the hotel in Suzdal, everything about the tour was wonderful. We will highly recommend the trip and East West Tours to our friends. F.T. & Dorinda Frick

01 July 2014

Venice of the North Tour Review

From: Wisotzki, Paula [mailto:Pwxxoxts@luc.edu]
Sent: Monday, June 30, 2014 12:04 PM
To: East West Tours
Subject: Our trip


Just wanted to report that Tom and I had a lovely time in Russia, and that we appreciate all your help in setting up the trip.  Everything turned out just as planned -- and we appreciated that all the drivers and guides were so prompt and knowledgeable.  It was just wonderful staying at the National in Moscow.  I have to say that the Dostoevsky was something of a let down after the National, but we enjoyed ourselves in St.

29 May 2014

Venice of the North Tour Review

Hi Bobby, Thought you would like some feedback on our St. Petersburg tour. First, there aren't words to describe what an absolutely fantastic guide Tatyana Surkova is. When we met her and explained that we wanted to visit the Impressionists Gallery at the Pushkin Museum and she immediately said it was no problem & worked it into our sightseeing program. That evening we had dinner before returning to our hotel and she wrote out our hotel information in Russian, including the price we should pay, to give to the taxi driver and showed us the best place to get a taxi. The Arbat Nord in St Petersburg was a good location as we could walk to Nevsky Prospect. Decent size room, but no dresser or mini bar. Again, excellent breakfasts.

29 May 2014

Russia Visit Review

Dear East West Tours, We are back from our trip and wanted to let you and others know that everything was wonderful and we can't wait to use your services in the future. We felt very safe and taken care of by your company. St. Petersburg is a beautiful city and we learned so much from our guides. Seeing the Hermitage and St. Isaac's Cathedral were my personal favorite highlights. Visiting Russia was easy with your help; we can't thank you enough! Melissa and Janice Venni 

I wish to thank you for all your help in planning our trip from St. Petersburg to Moscow. All went very well. The train ride was uneventful. We did need some assistance from the concierge at our hotel in St. Petersburg in deciphering the signs in the railroad station. We had her write our the words "departure" and "arrival" in Russian, so we would know what track our train would be leaving.